TERMS OF SERVICE
Effective Date: June 27, 2026
These Terms of Service (“Terms”) govern the subscription website services provided by Tim Brown (“Provider”). By purchasing or using the services, the customer agrees to these Terms.
1. Services
Provider offers a subscription-based website service that may include:
- Initial design and launch of one (1) website containing up to five (5) standard pages unless otherwise agreed in writing.
- Ongoing website maintenance and update requests during an active subscription.
- Optional recurring add-ons purchased separately.
- Technical support related to the subscribed website.
Provider does not guarantee specific business outcomes, rankings, traffic, revenue, or other commercial results.
2. One Website Per Subscription
Each subscription applies to one website only and may not be transferred to another website.
Optional add-ons apply only to the subscribed website.
3. Technology
Projects may be built using hosted website platforms, website builders, static websites, custom code, or other technologies selected by Provider.
4. Delivery
Most websites launch during the first month. Timelines depend on project complexity and timely customer participation. Any timeline is an estimate and not a guarantee.
5. Customer Responsibilities
Customer agrees to:
- Provide requested content and assets promptly.
- Respond to approvals and questions in a reasonable timeframe.
- Ensure submitted content is lawful and owned or licensed.
Customer delays may extend delivery timelines.
6. Compliance
Provider does not provide legal, tax, accessibility, or regulatory advice. Customer remains responsible for legal compliance of the website and business.
7. Subscription Billing
Subscriptions and recurring add-ons are billed monthly in advance.
Failure to maintain a valid payment method may result in suspension or termination.
8. Pricing
Current pricing and included features are shown on the pricing page.
Optional add-ons are billed separately.
Provider may change pricing for future billing cycles with reasonable advance notice.
9. Update Requests
Subscriptions include unlimited update requests.
An update request generally consists of changes to one section of one page.
Large requests are automatically divided into smaller requests.
All update requests are added to a shared queue and completed in round-robin order among active clients with pending requests.
Provider determines the order in which requests are divided, grouped, prioritized, and completed as part of normal service delivery.
Provider may decline requests that are unlawful, abusive, technically infeasible, or outside the advertised scope.
Additional pages beyond the included five-page launch, major redesigns, custom applications, complex integrations, or substantial new functionality may require an additional subscription, add-on, or separate agreement.
10. Cancellation
Either party may cancel at any time.
Cancellation becomes effective at the end of the current billing period.
Website management services and any available buyout option remain available through the end of the current billing period.
Payments are non-refundable except where required by law.
If the initial website has not launched when cancellation occurs, Provider may stop work immediately. Any unpublished or unfinished work remains Provider property unless otherwise agreed in writing or transferred through a completed buyout.
11. Ownership
Customer retains ownership of customer-provided content.
Provider retains ownership of proprietary tools, templates, reusable code, workflows, and know-how.
Provider may display completed work in portfolios and marketing unless otherwise agreed.
Where a buyout option is available, Provider will transfer all website assets, deliverables, and rights that Provider legally owns and is technically able to transfer upon completion of the applicable buyout payment.
A buyout does not automatically cancel or modify an active subscription.
12. Third-Party Services
Services may rely on third-party providers including hosting, domain registrars, email providers, analytics, payment processors, legal compliance services, and other software.
Unless expressly included in the selected plan, third-party costs—including hosting, domains, business email, legal compliance subscriptions, and similar services—are the customer’s responsibility.
Provider is not responsible for third-party outages, pricing changes, policy changes, or discontinued services.
Provider may receive referral commissions.
13. Disclaimer
Services are provided “AS IS” and “AS AVAILABLE.”
14. Limitation of Liability
Provider’s total liability shall not exceed the amount paid during the previous six months.
Provider is not liable for indirect, incidental, consequential, punitive, lost-profit, or data-loss damages.
15. Indemnification
Customer agrees to indemnify Provider against claims arising from customer content, misuse of services, violation of law, or infringement of third-party rights.
16. Changes
Provider may modify these Terms with reasonable notice. Updated Terms apply beginning with the next billing cycle unless otherwise stated.
17. Suspension
Provider may suspend or terminate services for nonpayment, fraud, abuse, illegal activity, or material breach.
18. Governing Law
Arizona law governs these Terms.
19. Severability
If any provision is unenforceable, the remaining provisions remain effective.
20. Entire Agreement
These Terms together with the pricing page constitute the complete agreement.
21. Contact
Tim Brown